Support at Trade Me is now all online, and free
From today, support on Trade Me will be totally online and free.
Phone support hasn't been available since the beginning of alert level 4, and we won’t be turning this back on. This includes our 0900 general number, and our dedicated Top Seller and FindSomeone phone lines.
We’re doing this to focus on our more effective support channels, like email and live chat. Doing this means members will get help from the right person first time, without having to pay for a call. More...
COVID-19 update: Trading at each alert level
Updated: 9.00am, Thursday 8 October
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Following the Government’s announcement that Auckland is moving to alert level 1, from Thursday 8 October all Trade Me services can operate as normal. More...
Upcoming changes to property listing fees
On 4 August 2020 we’re making some changes to the base listing and promotional fees in the following property categories:
• Commercial for sale
• Commercial for lease
• Residential for sale
• Residential for rent
• Rural
See the new prices below (incl GST). More...
Trading at alert level 1
All Trade Me services will resume as normal at alert level 1.
Our teams are working on making this possible as fast as we can but please be patient.
Take care and let us know if we can help with anything.
Track a Property – new on Property Insights
Do you have your eye on an area or particular property and want to know if it’ll be a good investment? Are you looking to sell but want to monitor the market first? Or maybe you’re just curious about certain properties in particular areas? With our new feature, Trade Me members can track any property.
Stay up-to-date on any property and get the latest estimate updates delivered straight to your inbox with our new Property Insights tracking feature.
What is the feature and how does it help me?
You can now start tracking properties to receive regular email updates on price estimates, keeping you informed on how they change over time. More...