COVID-19 update: Trading at alert level 3
Following the Government’s recent announcement that we’ll be moving to alert level 3, there will be some changes to our services.
The safety of our members is still our top priority. All members must follow the Government’s restrictions and our COVID-19 safe trading guidelines.
Trading changes for alert level 3 More...
Homemade face masks now banned
From today, homemade face masks are not able to be sold on Trade Me. This is after Medsafe raised concerns with us about their effectiveness.
For more details of this change, please see our updated 'Banned and restricted' list.
COVID-19 update: changes to our services
Updated: 2:00pm, 9 April 2020
We know this is a really difficult time, and we’re here to help.
Following the Government’s latest guidance, anyone can now buy and sell essential items in these approved essential categories during alert level 4. More...
We’ve sold our LifeDirect business
We’ve sold our LifeDirect business to LifeDirect 2020 Limited.
What’s changing?
• From today, LifeDirect will be owned and operated by LifeDirect 2020 Limited.
• The business has been sold as a going concern, and service will continue uninterrupted for existing customers.
• We’ve transferred LifeDirect related customer information to LifeDirect 2020 Limited so they can continue to provide great services.
• We've removed references to LifeDirect from our privacy policy, to reflect the change of ownership.
• Customers won’t need to do anything as a result of this change.
COVID-19 update coming soon
Following the Government’s announcement today that NZ will move to alert level 4 in the next 48 hours, we’re looking at how this impacts our services.
We are working through this as quickly as possible and will have an update for you shortly. Thank you for your patience.