Schedule Coordinator - Whangarei

• 40 hours per week, Monday - Friday (occasional weekend cover needed)
• Office base in Whangarei

Mo te tunga | About the role

IDEA Services supports people with intellectual disabilities to enjoy great lives as part of their communities. As a Schedule Coordinator you will be scheduling Support Workers to meet on-going roster needs to effectively deliver our support services. This is a vital role to ensure the people we support receive excellent services with minimal disruptions. You will be preparing advanced rosters as well as filling short-notice sick leave when needed.

Your ability to communicate well and build positive relationships will be essential, as you will be in frequent contact with our team of Support Workers to arrange shift cover. Changes and challenges can arise unexpectantly, so your ability to problem solve and come up with solutions quickly will be highly valued.

You will also work closely with a team of Service Managers to understand their service needs and how these can best be met. While the scheduling aspect of this role is the primary focus you will also have general administration tasks supporting the area office.


Nga pumanawatanga ou | What you will bring

• Previous administration experience (scheduling or rostering experience highly desirable)
• Excellent verbal and written communication skills
• The ability to plan your workload efficiently and work autonomously
• The ability to build rapport and positive professional relationships
• High level of attention to detail
• Confidence with computer systems including Microsoft Office suite, and the aptitude to learn new systems quickly
• Applicants must have the legal right to work in New Zealand

Nou te rourou | What's in it for you?

• Join an established not-for-profit organization and make a meaningful difference in the lives of individuals with intellectual disabilities in our community. Your contributions will support our workers and those we serve.
• Experience a collaborative and inclusive culture that prioritizes the wellbeing of our team members. In this energetic environment, we find joy in our work and foster a sense of camaraderie.
• Benefit from continuous support from both management and the broader organization. We are committed to your growth and offer various learning and development opportunities. Many of our Schedule Coordinators have advanced to other roles within our organization.

Mo matou | About us

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families.Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.


Me pehea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email recruitment@ihc.org.nz.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants for this position should have NZ residency or a valid NZ work visa.