Clinic Manager

• Ensure exceptional service & efficient administration & financial management.
• Based in Fendalton, enjoy a flexible 25-30 hours per week schedule.
• This role solely entails clinic management not requiring practicing osteopathy

About the Company:

Our client is a comprehensive healthcare provider specialising in osteopathic treatment for a wide range of injuries and pains. They offer a holistic approach to pain management, focusing on treating the root cause rather than simply masking symptoms with medication. With a commitment to personalised care, their team of dedicated osteopaths ensures hands-on treatment to help patients achieve a pain-free life, without over-reliance on medication or accepting age-related explanations for injuries.

About the Role:

We're seeking a dynamic clinic manager to oversee day-to-day operations, driving clinic growth and upholding our core values. This is an excellent opportunity for a one-year fixed-term contract covering maternity leave, starting in mid-July 2024, with a flexible work schedule of 25-30 hours per week from 8am to 1 or 2pm, Monday to Friday. Additionally, this includes a 4-week training period in June 2024, with the contract running until mid-July 2025.

Key Responsibilities:

• Lead and oversee daily clinic operations with a focus on excellence.
• Act as the friendly face and professional voice of the clinic, delivering exceptional service to patients and families.
• Manage patient bookings efficiently using Cliniko, proactively handling cancellations and maintaining a full appointment schedule.
• Handle financial transactions accurately, including pursuing outstanding invoices and supporting clinic growth through innovative marketing strategies.
• Maintain the clinic's online presence, coordinate promotions, and manage finance-related tasks with precision.
• Ensure clinic cleanliness and organization, stock supplies, and upkeep equipment.
• Drive sales of clinic products to enhance patient satisfaction and revenue.
• Assist the clinic director with administrative duties as needed.

About you:

• Proficient in computer skills, including Microsoft Word and Excel; familiarity with Cliniko is advantageous.
• Exceptional communication and interpersonal skills for effective engagement with patients, families, and healthcare professionals.
• Strong leadership abilities to motivate staff towards common goals.
• Compassionate attitude towards patients and dedication to providing high-quality care.
• Capable of working independently and collaboratively.
• Excellent problem-solving skills.
• Ability to manage multiple tasks and meet deadlines efficiently.

About the Benefits:

• We offer a competitive salary and full benefits package.
• Thrive in a motivating work environment, making a real difference in our patients' lives.
• Benefit from a smooth transition into the role with a 4-week training period led by our current Clinic Manager.
• Join a welcoming and supportive team.
• Work in a newly constructed clinic with excellent amenities including a fully equipped kitchen and outdoor deck for relaxation.

How to Apply:

To register your interest, click the apply now button or email me, Shannon Janssen at shannon.j@stellarrecruitment.co.nz for a confidential discussion.

Applicants for this position should have NZ residency or a valid NZ work visa.