Selling guide
Shipping Templates guide
How to update your shipping templates in My Products
How to update your shipping templates for My Products
Shipping timeframes and cost are displayed below the listing
Creating a shipping template
Create a new shipping template
When you create or edit your product
Add different elements in your shipping template
How to create a shipping template
| Section | Description | ||
|---|---|---|---|
| Template name | Template name | Give the template an easily identifiable name. Can be alphabetical or numbers, no special characters. | Give the template an easily identifiable name. Can be alphabetical or numbers, no special characters. |
| For each shipping option (one or more) | For each shipping option (one or more) | ||
| Cost | Cost | Enter the cost for that particular shipping option. | Enter the cost for that particular shipping option. |
| Carrier | Carrier | Most NZ courier companies will be shown here. If you can’t find the courier you use, select ‘Generic’. Carrier is not shown on the listing page currently. | Most NZ courier companies will be shown here. If you can’t find the courier you use, select ‘Generic’. Carrier is not shown on the listing page currently. |
| Destination | Destination | You can specify that this option is only for a specific region. If the buyer is outside the specified region, then they will be shown Nationwide cost. Make sure you have at least one option with Nationwide cost. | You can specify that this option is only for a specific region. If the buyer is outside the specified region, then they will be shown Nationwide cost. Make sure you have at least one option with Nationwide cost. |
| Product | Product | Choose the carrier product, e.g. Standard (1-3 days). We will add the handling time to the days when displaying delivery times to buyers. | Choose the carrier product, e.g. Standard (1-3 days). We will add the handling time to the days when displaying delivery times to buyers. |
| Signature | Signature | If you select the With Signature option, the customer will see two shipping options on the listing - the price without signature and the price with signature, and they will be able to choose between the two. | If you select the With Signature option, the customer will see two shipping options on the listing - the price without signature and the price with signature, and they will be able to choose between the two. |
| Combined Shipping | Combined Shipping | If you would like to offer free or reduced shipping for additional items, select ‘Add combined shipping option’.Similar to shipping options, set the price (enter $0 if you want it to be free)This will display to buyers as “Combine with another item you've paid shipping on.”Shopping-cart combined shipping rules will not be affected by this template. | If you would like to offer free or reduced shipping for additional items, select ‘Add combined shipping option’.Similar to shipping options, set the price (enter $0 if you want it to be free)This will display to buyers as “Combine with another item you've paid shipping on.”Shopping-cart combined shipping rules will not be affected by this template. |
| Handling Time | Handling Time | Handling time is the time between when the buyer places the order until you hand the order over to your carrier. This is added when showing estimated delivery time to buyers.Total Delivery Time = Handling Time + Courier Transit TimeIf you go on a holiday or if there’s a delay in courier picking up the items, simply change this, and it will be reflected in estimated delivery times as soon as your products are relisted. | Handling time is the time between when the buyer places the order until you hand the order over to your carrier. This is added when showing estimated delivery time to buyers.Total Delivery Time = Handling Time + Courier Transit TimeIf you go on a holiday or if there’s a delay in courier picking up the items, simply change this, and it will be reflected in estimated delivery times as soon as your products are relisted. |
| Order cut-off | Order cut-off | Let customers know when an order needs to be placed for processing to begin on the same day. | Let customers know when an order needs to be placed for processing to begin on the same day. |
Applying Shipping Templates
How will the shipping template display on your listings?
Free shipping example
Paid shipping example
