Improved customer support

Written by Trade Me staff at 11:42am, Fri 10 Oct 2008

We have improved our troubleshooting process, making it easier to find relevant help pages and get in touch with our customer support team when you need further assistance.

When you receive an email response from us, you can now reply directly to the customer support representative who sent you the email.

Got a question? Visit our Site Help, or contact us for further assistance.

7:10pm: Photos problem resolved

Written by Trade Me staff at 7:12pm, Wed 8 Oct 2008

The previous issue where some photos were not being displayed correctly has now been resolved. Any photos that you have uploaded will be visible on your auction and within My Photos.

We apologise to those members affected.

4:20pm: Problems with photos

Written by Trade Me staff at 4:23pm, Wed 8 Oct 2008

We are currently having some technical issues displaying photos. The problem has our full attention and we hope to have photos displaying properly again very soon.

We apologise for any inconvenience.

Fee change to Music DVDs

Written by Trade Me staff at 3:31pm, Wed 8 Oct 2008

We have changed the promotional fees for Music DVDs to reflect our fees for general goods.

View our fees for general goods

Changes to package pricing

Written by Trade Me staff at 1:33pm, Wed 1 Oct 2008

We have changed the pricing for all EasyTraks, Trackme and ParcelPost packages to match the recommended retail price (RRP).

Visit our Postage Centre

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