Archive for General announcements

The mighty Travelbug ski giveaway

Written by Dan B in General at 4:25pm, Fri 23 Jul 2010

Our accommodation site Travelbug is feeling generous and is giving away a set of Tornado XW skis and bindings valued at $1,800.

It is ridiculously easy to enter: visit the ski giveaway entry page, fill in your details and hit the 'enter' button. And, as a bonus, if you make a booking on Travelbug in July using the same email address you’ll get a second entry and double your chance of winning.

Entries close midnight 31 July. More...

Changes to our Help section

Written by Darren in General at 11:12am, Wed 21 Jul 2010

We’ve given our Help section a fresh new look, and made some other improvements as well:

- We’ve added FAQs to each Help section (your account, bidding & buying, selling etc).

- We’ve removed the annoying “Did this answer your question? Yes/No” at the bottom of Help pages, and made it much easier for you to contact us.

- We’ve added descriptions on search result pages, so you can read what the pages are about before opening them.

Soon you’ll also be able to add attachments when you use our Contact Us form, making it easier to send us screenshots or photos of any issues. Watch this space!

Let us know if you think there are any Help topics we should add, or pass us any other Help-related suggestions, by posting on our message board.

Check out our updated Help section

Gallery price change: Sorry!

Written by The Trade Me team in General at 10:00am, Mon 19 Jul 2010

Back on 26 May we introduced a Gallery price change which saw the fee for adding Gallery to a listing go up from 55c to 75c in around half of our categories, and down from 55c to 35c in the other half.

We made the change because we thought it would result in a better reflection of the value that Gallery brings in different categories, and that it would provide a better experience for both buyers and sellers on Trade Me. However, that hasn’t proved to be the case. We got it wrong and we’re sorry.

We have decided to unwind that price change and put things back the way they were. From 12:01am on Wednesday 21 July, Gallery pricing across all categories will be back to 55c (except Books and CDs which will remain unchanged at 25c).

As well as returning the pricing to 55c for everyone, we’re also saying sorry for mucking up by having a Free Gallery Day. This will be on Tuesday 20 July, kicking off at 12:01am and running through until 11:59pm. (Free Gallery will apply to all new listings, as well as Gallery upgrades to existing listings.)

Trade Me and Rugby World Cup tickets

Written by Paul in General at 4:51pm, Mon 12 Jul 2010

We’ve received a few enquiries about selling Rugby World Cup 2011 tickets on Trade Me. The starting point for Trade Me is pretty simple: we really want Rugby World Cup 2011 to be a massive success, so we won’t do anything that might undermine this.

Rugby World Cup 2011 is a “major event” under the 2007 Major Events Management Act, which means that tickets can’t be sold above face value. The T&Cs of the tickets also prevent resale or transfer to anyone you don’t know personally. So to be safe, you should assume you can only pass on tickets to friends and loved ones.

However, it’s possible a secondary market will be set up closer to the event. We’re talking to the good people at RWC 2011 about ideas for this, but it’s potentially a complicated little beast, and nothing has been decided yet.

It’s also important to remember that for any event, we don’t let people sell tickets they don’t have. People won’t be in possession of their RWC 2011 tickets until about a year from now, so even if we do end up allowing ticket sales, they won’t be able to be listed until then at the earliest.

In case you were wondering, tickets are a pretty tiny part of our business, not a huge money-spinner. We’d need to do some special work to cater for the conditions around RWC 2011, but we’d like to be part of the event in a constructive way. In simple terms: if we can help, we will.

If there are any interesting developments we’ll post an update here, plus RWC 2011 has lots of useful info at rugbyworldcup.com, or you can follow them on Facebook.

Daily deals start tomorrow!

Written by the Trade Me Team in General at 11:01am, Wed 30 Jun 2010

We’re launching daily deals – hot deals available for a fixed price for one day only. Stock will be limited, and you’ll be able to purchase by credit or debit card.

Daily deals will kick off on the homepage from 10am, Thursday July 1st. Sign up for email alerts now so you don’t miss out!

Check out daily deals

P.S. Would you like your listings to be included in daily deals? Email our daily deals team and we'll be in touch. Please include a contact number, product description, stock availability and pricing information.

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