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Issue with auto payment instructions [RESOLVED]
UPDATE (12.04pm): This issue has been resolved and we are in the process of sending payment instructions to the affected members.
We apologise for the inconvenience this has caused.
We're aware of an issue that is preventing some payment instructions from being sent automatically. Our Tech team are working on a fix and hope to have it sorted as soon as possible. More...
Problems Listing Boats
We're aware of an issue that is preventing people from listing in the "Boats and Marine" category. Our Tech team are working on a fix and hope to have it sorted first thing in the morning.
We apologise for the inconvenience.
Site Issue
We had an issue this morning between 6:44am and 6:54am where some people were unable to access the site. We have now fixed the problem and have extended all auctions that were due to close between 6:45am and 7:15am by one hour.
Apologies for the inconvenience.
Email Delays [Resolved]
Update (4pm): We've identified and fixed the issue, all mail is now being delivered normally. Thanks for your patience.
We are currently experiencing an issue which is causing a delay sending emails to some of our members.
We are working on the problem and hope to have a resolution soon. More...
Payments problem: Visa credit cards
Update, 9:48am: This issue has been fixed. Apologies for any inconvenience.
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We understand there is current a problem with the credit card processing network for Visa. This is causing some credit card transactions to be declined. The banks are aware of the issue and are working to fix it. If your credit card is declined please try again shortly.