Buying and selling on Trade Me with Ping

Ping is Trade Me’s instant payment service – all members have access to it. It’s like a virtual wallet where you can pay for goods using your Ping balance, credit or debit card, or a connected bank account.

If you buy an eligible Marketplace item using Ping and it never turns up or isn't as described, we can refund your money up to $2,500 under our Buyer Protection programme.

There’s no charge to pay with Ping and you can easily manage your Ping account here.

It’s easy – just keep an eye out for the Ping logo in the payment options of listings or use the filter to select listings that only offer Ping. Most new items have Ping available, but if you find an item and Ping isn’t available – you can try asking the seller to add it.

Once you’ve selected Buy Now or won the auction, simply choose Ping as your payment option.

You can then select whether you’d like to pay with your Ping balance, or a credit or debit card.

Note that if you’re buying a used item where shipping hasn’t been added, you may still need to arrange payment for this separately.

By adding Ping to your Marketplace listing, you’re making it easy for buyers to complete their purchase, and you’ll get paid instantly!

Ping takes away the hassle of bank transfers and with Buyer and Seller Protection on eligible items, both you and the buyer can have extra confidence in the trade.

We know that 3 out of 4 buyers also prefer paying with Ping increasing your likelihood of a quick sale.

When you’re listing an item on Trade Me, select Ping as a payment option in the listing process. If you didn’t add Ping when you started your listing, don’t worry – you can edit your listing to include it as an option any time until someone bids or selects ‘Buy Now’.

There's a 1.95% transaction fee for using Ping - it’s additional to any success fees you incur on a sale.

When your item sells and the buyer chooses Ping, the full payment, less the 1.95% transaction fee, will appear instantly in your Ping balance. Any success fees will come out of your Trade Me account.

You can choose to either keep the amount in your Ping balance to buy other items you want on Trade Me Marketplace, or you can withdraw it to your designated bank account.