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Christchurch remembrance: site down for 2 minutes
Trade Me will observe two minutes of silence from 12:51pm to 12:53pm today out of respect for those affected by the Christchurch earthquake a year ago. Our thoughts are with you.
As a result, we will be offline between 12:51pm and 12:53pm this afternoon. Please note that all auctions due to close between 12:45pm and 1:00pm will be extended by 30 minutes.
Official Trade Me Android application out today
The first edition of Trade Me's official Android application is out and about today. You can download it for free from Android Market.
We've been pretty busy on the mobile front - the Android app follows on the heels of the iPhone app we released late in 2010. You can find out more about our efforts here.
The streamlined, elegant Trade Me for Android interface makes it easier to buy on Trade Me when you're out and about. More...
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Credit card payments problem
Update, 12.22am: This issue has been fixed. Apologies for any inconvenience. ***** Our payment providers are experiencing technical difficulties which are causing some credit card transactions to fail. We are currently working with them to resolve this issue. If your credit card is declined please try again shortly. We apologise for the inconvenience.
Payment Delays - Waitangi Day
The banks shut up shop on Monday 6th February for Waitangi Day, which means some payments to Trade Me accounts will be processed a little later than usual.
If you pay via phone or internet banking after 8pm on Friday 3rd February, the payment won’t be processed until the morning of Wednesday 8th February
Sorry for any inconvenience caused, but that’s the nature of public holidays. Enjoy the long weekend!
Free Gallery for $1 reserve has ended
Our free Gallery for $1 reserve special has now finished. However, any live listings with $1 reserve and free Gallery will continue to show with Gallery until they close.
If you have My Products listings with $1 reserve and free Gallery, then we have turned Gallery off these products so you don’t get charged the Gallery fee when your product relists. However, as with regular listings, any live My Products listings with $1 reserve and free Gallery will continue to show with Gallery until they close.
If you wish to add Gallery back on to your product, please edit the product. Find out how you can easily edit multiple products in one go by going to the ‘Editing products’ section of the Managing your products page.
When you sell items with Gallery they are about 3 times more likely to sell. Gallery listings also sell for twice the price of what listings without Gallery sell for on average and have around twice the number of watchers.