Archive for December 2017 announcements

Payment delays over the New Year holiday

Written by The Trade Me Team in General at 3:04pm, Wed 27 Dec 2017

With the New Year holiday around the corner, phone or internet banking payments to Trade Me accounts will have a small processing delay.

Any payments made after 10:00 pm on Friday 29 December will be processed on Thursday 4 January.

As always, if you top up by credit or debit card, your payment will be popped on to your account instantly. More...

Phishing email scam

Written by The Trade Me team in General at 3:00pm, Thu 21 Dec 2017

A phishing scam email is being sent around at the moment, targeting Trade Me members. The email is pretending to be a shopping cart purchase that tells the recipient they've purchased a BBQ. This is fake, and it hasn't been sent by us. The purpose of this email is to 'phish' or obtain your Trade Me login details as well as your credit card details. If you receive this email, please send it through to us at abuse@trademe.co.nz and then delete it.

What if I've clicked the link and entered my details?
If you've entered your Trade Me log in details please email us on abuse@trademe.co.nz.

If you've entered your credit card details call your bank immediately to cancel the card. Then please email us. More...

Payment delays over the Christmas holiday

Written by The Trade Me team in General at 11:00am, Wed 20 Dec 2017

Due to the upcoming Christmas holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 22 December will not be processed until Thursday 28 December.

If you top up by credit or debit card, your payment will be processed instantly. More...

Afterpay now available in more categories

Written by The Trade Me team in General at 9:00am, Wed 20 Dec 2017

Afterpay is now available in more Marketplace categories, including in the 'Mobile phones', 'Computers', and 'Gaming' categories.

Certain categories had previously been restricted from offering Afterpay, but due to popular demand we've now opened up eligibility to more categories.

For the list of categories eligible for Afterpay, check out our help page.

Afterpay minimum spend threshold removed

Written by The Trade Me team in General at 3:00pm, Tue 12 Dec 2017

When we launched Afterpay on 6 September, Afterpay was available on items between $20 – $800. We have since removed the minimum spend threshold of $20.

This allows sellers to offer Afterpay on a wider selection of their products, and buyers of lower value items can take advantage of buying now and paying later.

For more information on Afterpay please check out our help pages.

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