An update to our Privacy policy

Written by The Trade Me Team in General at 3:00pm, Tue 15 Aug 2017

We wanted to let you know about a change we’ll be making to our Privacy policy on 4 September 2017. This change will mean that from early September, we'll ask for the name and number on a firearms licence before allowing a Trade Me member to bid, ask questions, click ‘Buy Now’ or continue with the purchase of a firearms listing.

While Trade Me already places a number of restrictions on the sale of firearms, we’ve been working hard behind the scenes with Police to increase the safety and transparency of our firearms community.

Currently, in order to bid, buy or ask a question about a firearm, a Trade Me member must enter details from their firearms licence. From next month, we will be able to verify that the buyer or seller has a legitimate and current firearms licence, and that those details match their Trade Me membership. More...

Changes to 'Auction feedback' page

Written by The Trade Me team in General at 10:30am, Tue 15 Aug 2017

We have made some small changes to the 'Auction feedback' page of a member's profile.

Members can now only see the listing number for feedback that was placed when the member was the seller. No listing number will be visible on feedback where the member was the buyer.

We've made this change to give buyers more privacy around their purchases.

Property pricing changes on the way

Written by The Trade Me Property team in Property at 9:00am, Tue 15 Aug 2017

On 29 August 2017 we’re making some changes to both the basic listing fees and extra fees for private sellers listing in the following categories on Trade Me Property:

• Residential for sale (including lifestyle and sections for sale)
• Residential for rent
• Rural
• Retirement villages
• Commercial for sale
• Commercial for lease
• Flatmates wanted

Please see the below tables for the new prices that come into effect from 29 August 2017. More...

New photo and video policy for 'in trade' sellers

Written by The Trade Me team in General at 3:30pm, Mon 14 Aug 2017

We wanted to let you know about our new marketplace photo and video policy for ‘in trade’ sellers, which comes into effect on 30 October. The new policy aims to help sellers increase buyer engagement, and ultimately sell more.

A good, clear photo or video of a product is important for attracting buyers and increasing sales – it’s what engages your customer and draws them into the listing. We also reckon it’s important for sellers to keep up with industry standards, which means quality images are essential. This is why we’re introducing a new policy for in trade sellers, to help maximise their sales on our general marketplace.

We’re giving our sellers plenty of notice so they have time to start phasing out any non-compliant photos over the next three months. The new policy itself can be found on this seller blog post.

Update: issue with Vodafone not resolved

Written by The Trade Me team in General at 1:30pm, Mon 14 Aug 2017

As we mentioned on Wednesday 9 Aug, we're aware of an issue affecting people who use Vodafone or Clear.Net as their email provider. This is causing some emails to not be received or delivered.

While Vodafone fixed this last week, the issue has reappeared.

Vodafone are currently working on resolving this, but it's possible this won't be sorted for a few weeks. If you aren't receiving your Trade Me emails, we'd recommend using your My Trade Me page to stay on top of your trades, or setting up a temporary Gmail email address. More...

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