Archive for General announcements

Payment delays over Easter weekend

Written by The Trade Me team in General at 9:00am, Tue 30 Mar 2021

Due to the upcoming Easter weekend, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Thursday 1 April will not be processed until Wednesday 7 April.

If you top up by credit or debit card, your payment will be processed instantly. More...

COVID-19 update: Trading at each alert level

Written by The Trade Me team in General at 8:30am, Sun 14 Feb 2021

Following the Government’s announcement that we’re moving alert levels, from Monday 15 February there are some things you need to know about trading safely onsite.

The safety of our members is our top priority. All members must follow the Government’s guidelines and our COVID-19 safe trading guidelines. Please be patient and kind to your fellow Kiwis.

Trading at alert level 2 More...

Payment delays over Waitangi Day

Written by The Trade Me team in General at 11:00am, Wed 3 Feb 2021

Due to the upcoming Waitangi Day holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 5 February will not be processed until Wednesday 10 February.

If you top up by credit or debit card, your payment will be processed instantly. More...

Book a courier – Aramex rates adjustment

Written by The Trade Me team in General at 1:30pm, Mon 18 Jan 2021

Aramex have let us know they'll be adjusting their rates for packages booked through our 'Book a courier' service.

The rate change will be effective from 1 February for all new bookings, but you'll start to notice the calculator prices will change next week to make sure estimated prices are still correct once the change comes in.

The rate adjustments will mean an increase for some bookings and decrease for others. Post bags won’t see an increase of more than $0.41, while boxes won’t have an increase of more than $1.60.

Payment delays over the New Year holiday

Written by The Trade Me team in General at 9:00am, Tue 29 Dec 2020

Due to the upcoming New Year holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Thursday 31 December will not be processed until Tuesday 5 January.

If you top up by credit or debit card, your payment will be processed instantly. More...

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