Archive for General announcements

Upcoming changes to property listing fees

Written by The Trade Me team in General at 11:30am, Tue 21 Jul 2020

On 4 August 2020 we’re making some changes to the base listing and promotional fees in the following property categories:

• Commercial for sale
• Commercial for lease
• Residential for sale
• Residential for rent
• Rural

See the new prices below (incl GST). More...

Trading at alert level 1

Written by The Trade Me team in General at 3:30pm, Fri 12 Jun 2020

All Trade Me services will resume as normal at alert level 1.

Our teams are working on making this possible as fast as we can but please be patient.

Take care and let us know if we can help with anything.

Our new policy on face masks

Written by The Trade Me team in General at 10:30am, Thu 28 May 2020

We are changing our policy on the sale of face masks after we received some new guidance from Medsafe around international manufacturing standards.

From today, only approved sellers will be able to list face masks in our new dedicated category. All existing listings for face masks will be removed shortly.

You can find information on how to apply to become an approved seller here.

Payment delays over Queen’s Birthday weekend

Written by The Trade Me team in General at 10:00am, Thu 28 May 2020

Due to the upcoming Queen’s Birthday holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 29 May will not be processed until Wednesday 3 June.

If you top up by credit or debit card, your payment will be processed instantly. More...

Ping payments delay

Written by The Trade Me team in General at 10:30am, Tue 26 May 2020

Yesterday there were a group of Ping payments that didn’t get processed as they should have, meaning some members didn’t receive their Ping payment in their bank account.

This was a slip up on our end — we’re terribly sorry about it, and you should see these come through in the next couple of hours.

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