Archive for May 2020 announcements

Track a Property – new on Property Insights

Written by The Trade Me Property team in Property at 5:30pm, Fri 29 May 2020

Do you have your eye on an area or particular property and want to know if it’ll be a good investment? Are you looking to sell but want to monitor the market first? Or maybe you’re just curious about certain properties in particular areas? With our new feature, Trade Me members can track any property.

Stay up-to-date on any property and get the latest estimate updates delivered straight to your inbox with our new Property Insights tracking feature.

What is the feature and how does it help me?
You can now start tracking properties to receive regular email updates on price estimates, keeping you informed on how they change over time. More...

Our new policy on face masks

Written by The Trade Me team in General at 10:30am, Thu 28 May 2020

We are changing our policy on the sale of face masks after we received some new guidance from Medsafe around international manufacturing standards.

From today, only approved sellers will be able to list face masks in our new dedicated category. All existing listings for face masks will be removed shortly.

You can find information on how to apply to become an approved seller here.

Payment delays over Queen’s Birthday weekend

Written by The Trade Me team in General at 10:00am, Thu 28 May 2020

Due to the upcoming Queen’s Birthday holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Friday 29 May will not be processed until Wednesday 3 June.

If you top up by credit or debit card, your payment will be processed instantly. More...

Ping payments delay

Written by The Trade Me team in General at 10:30am, Tue 26 May 2020

Yesterday there were a group of Ping payments that didn’t get processed as they should have, meaning some members didn’t receive their Ping payment in their bank account.

This was a slip up on our end — we’re terribly sorry about it, and you should see these come through in the next couple of hours.

COVID-19 update: Trading at alert level 2

Written by The Trade Me team in General at 4:30pm, Tue 12 May 2020

Following the Government’s recent announcement that we’re moving to alert level 2, from Thursday 14 May there’ll be some changes to our services.

The safety of our members is still our top priority. All members must follow the Government’s guidelines and our COVID-19 safe trading guidelines.

Trading changes for alert level 2 More...

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