Archive for February 2017 announcements

Upcoming Trade Me Motors price change

Written by The Trade Me Motors team in General and Motors at 9:00am, Tue 28 Feb 2017

On 8 March we’re changing the listing fees for classified listings on Trade Me Motors. All other fees on Trade Me Motors will remain the same.

We’ll be reducing the listing fee for vehicles under $5,000, including adding a new $9.99 listing fee for vehicles under $1,000. We’ll also be adding two new pricing tiers and increasing the listing fees for vehicles over $5,000.

The new pricing is outlined on the table below: More...

Site maintenance - extending auction end dates

Written by The Trade Me team in Scheduled maintenance and Site status at 3:05pm, Wed 22 Feb 2017

We are currently performing some ongoing maintenance work. To ensure there isn’t any impact on the closing of auctions we are extending all auctions that close between 3pm and 4pm by 1 hour. All other site features are unaffected.

An update to our terms and conditions

Written by The Trade Me team in General at 12:30pm, Tue 21 Feb 2017

As we announced on 7 February, our new Buyer Protection safety net comes into force today.

Buyer Protection means that if you buy an item on Trade Me Marketplace using our card payment system, and it doesn’t arrive or isn’t as described, we can refund your money*.

To make this happen, today we made changes to our terms and conditions, privacy policy and Pay Now terms and conditions. For more info about these changes, see our site announcementMore...

Push notification delays - update

Written by The Trade Me team in Site status at 7:47pm, Mon 20 Feb 2017

Our push notifications have been sending normally for a while now, but we hit some further issues with auctions taking far too long to close. Things are now back to normal, and we're sorry for the frustration and inconvenience this has caused for some of our members.

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We’re aware that some push notifications to Android and iPhone devices are having issues with delivery, with some being delayed by several minutes. Our team are working to get this sorted as quickly as possible and we’re sorry this has happened a second night running. Once we know things are back to normal we’ll post an update to this announcement.

Auctions closing and push notification issues

Written by The Trade Me team in Site status at 8:35pm, Sun 19 Feb 2017

Resolved - all push notifications are now sending normally and all auctions that were not closing properly were closed by 10:15pm. Again, we're sorry for the disruption this would have caused.

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We are currently experiencing issues with the delivery of push notifications to mobile devices and with the closing of auctions. All auctions should be closed soon as there is a bit of catch up to be done but unfortunately there may be some ongoing issues with Android and Apple notifications.

Once we have the issue with push notifications sorted we'll post an update to this site announcement. More...

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