Archive for April 2019 announcements

Golliwogs and jolly money boxes banned on Trade Me

Written by The Trade Me team in General at 9:00am, Mon 29 Apr 2019

Today we’re announcing that from 13 May 2019, golliwogs and jolly money boxes will be banned for sale on Trade Me.

We periodically look at how we can tweak or improve our policies and we have made the decision to ban the sale of these items as they have been identified as symbols of racial hate.

For the details of these changes, please see our updated Banned & restricted items list.

Payment delays over Anzac Day

Written by The Trade Me team in General at 8:00am, Mon 22 Apr 2019

Due to the upcoming Anzac Day holiday, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Wednesday 24 April will not be processed until Friday 26 April.

If you top up by credit or debit card, your payment will be processed instantly. More...

We’re closing our iPad app and Trade Me Mall

Written by The Trade Me team in General at 11:00am, Wed 17 Apr 2019

We’re closing down our iPad app as well as Trade Me Mall on 30 April 2019.

There’s no longer a strong need for the iPad app, as we have our iOS app with much better functionality and it’s regularly updated.

Trade Me Mall was an experiment we tried a while back, and with the tiny number of users, we’re no longer able to continue supporting it. More...

Current search result issues

Written by The Trade Me team in General at 10:00am, Tue 16 Apr 2019

Update
We've fixed this issue - our search information is all back up and running as normal. We apologise for any inconvenience this may have caused.

***
Update: There is still a delay happening with the search results. We've got our people working to fix it around the clock and appreciate your patience. We know this isn't great and hope to get this sorted ASAP

*** More...

Payment delays over Easter weekend

Written by The Trade Me team in General at 8:00am, Tue 16 Apr 2019

Due to the upcoming Easter weekend, there’ll be a delay in processing payments to your Trade Me account made by phone or internet banking.

If you pay by these methods, payments made after 10:00 pm on Thursday 18 April will not be processed until Wednesday 24 April.

If you top up by credit or debit card, your payment will be processed instantly. More...

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