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Archive for Scheduled maintenance announcements
Canterbury earthquake: an update
Trade Me will observe two minutes' silence for the victims of the devastating Canterbury earthquake today. As a result, we will be offline between 12:51pm and 12:53pm, one week after the tragic events in Christchurch.
We think it is important to acknowledge the friends and family of the people who have died and are missing. (Please note that all auctions due to close between 12.45pm and 1pm will be extended by 30 minutes.)
We have also made a change to the “seller success fee top-up” and have added the Salvation Army’s Canterbury Earthquake Relief Appeal as an option for sellers, replacing our long-term partner Forest & Bird. More...
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Scheduled Maintenance
Trade Me is going to be unavailable between 2am and 5am tomorrow morning for scheduled maintenance and upgrades. All auctions that are due to close between 2am and 6am will be extended by four hours.
We apologise in advance for any inconvenience this may cause.No phones on Saturday night/Sunday morning
A quick note from us to let you know that due to a scheduled power outage we will be operating without phones in the Customer Service team on Saturday night from 10pm, right through the night until 8am on Sunday morning.
It’s not anything to do with Trade Me, there are some power guys coming in to muck about with meters in our building down on the Wellington waterfront. We will still be answering emails, but we won’t be available to take phone calls.
(By the way, we won’t be sitting in the dark answering emails, we will be relocating the team to another building for the night.)