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Archive for Top Seller announcements
Payments over Easter
The banks shut up shop over Easter, which means some payments to Trade Me accounts will be processed a little later than usual.
If you pay via phone or internet banking after 10pm on Thursday 21 April, the payment will not be processed to your account until the morning of Wednesday 27 April.
Sorry for the inconvenience caused, but that is how the banks roll for public holidays. We hope you all have a fantastic Easter break.
3x cool new site changes today
1. Optional phone number added to delivery information
We’ve had a bit of feedback from sellers who ship larger items, especially those who use couriers. Some couriers won’t deliver packages unless the customer’s phone number is included, so sellers often need buyers to include a contact phone number.
To help things along, we’ve added an optional phone number field for the buyer when they enter their delivery information. It’s not a huge change, but it should make life easier for a lot of sellers. More...
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The Christchurch earthquake
It has been a black day in Christchurch with the 6.3 magnitude quake that struck just before 1pm today wreaking havoc. It is a real kick in the guts for the city, and our thoughts are with all those who have been affected in some way today.
Over on the message boards, people are helping each other out with advice and information, and it is operating as a place to share experiences from a very tough day. You can post your thoughts in the dedicated Christchurch quake area. When events like this hit, the message boards can be a pretty humbling place to be.
As far as we can tell, a couple of other good places to keep an eye on for information are Environment Canterbury's www.canterburyearthquake.org.nz website and the Civil Defence website. More...
Heads up: Success fees and Top Seller discount
We wanted to give you a heads up that as of 7 February, we are making a few changes to our success fees and our Top Seller programme.
First of all, we’re increasing our Top Seller discount on all auction fees (including extras) to 15%. That’s an increase from the previous 10% discount.
We’re also including more traders in our Top Seller programme. From 7 February, you may qualify over the standard six-week period if you sell 60 or more items or $10,000 of items (the existing sell-through rate and feedback criteria still apply). More...
Wellington Anniversary Pay Now payment delay
Due to Wellington Anniversary on Monday 24th January, there will be a delay in the processing of Pay Now payments. These payments will instead be made on Tuesday night. We apologise for any inconvenience caused.