A new way to communicate with buyers and sellers

Written by The Trade Me team in General at 11:00am, Thu 28 Jul 2016

We’ve developed a new messaging system to make it easier for Trade Me buyers and sellers to communicate once a trade has happened. Now you can send a message about a trade from within Trade Me, without having to jump into your emails.

This is currently available to 50% of members and will soon be available for everyone to use.

When you have access, you can use it once you’ve bought or sold something. Wherever you see the ‘Email buyer’ or ‘Email seller’ links or buttons on Trade Me, you’ll be able to send a message.

If a member with access to the new messaging system sends you a message, you’ll receive a new-looking, Trade Me-branded email with the message. As we roll this out to more members, you might start to notice more of these new emails. You can just reply to these emails like normal.

Keep an eye out for the ‘Email buyer’ or ‘Email seller’ buttons, or for more info, head over to our help page.