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- COVID-19 update: Trading at alert level 3
COVID-19 update: Trading at alert level 3
Following the Government’s recent announcement that we’ll be moving to alert level 3, there will be some changes to our services.
The safety of our members is still our top priority. All members must follow the Government’s restrictions and our COVID-19 safe trading guidelines.
Trading changes for alert level 3
•Anyone can buy and sell items from Friday 24 April, however you must wait until we’re at alert level 3 to send non-essential items.
•Trades must be contactless.
•Payment must be made via Ping, bank transfer or Afterpay only – cash is not permitted.
•We recommend using our ‘Book a courier’ service to send items. Please be patient, couriers may take up to three days longer than expected to pick up or deliver items. If your item cannot be sent via courier, you must follow our COVID-19 safe trading guidelines and maintain a 2-metre distance from the buyer/seller at all times.
•Professional Marketplace sellers will still need to register with us before they can resume trading.
Property
•Real estate agents and valuers can enter a vendor’s home to complete an appraisal.
•Open homes are not allowed, however, 3D tours and video viewings are now available on Trade Me Property listings.
•You can arrange a private viewing. Please talk to the agent or landlord to arrange an appointment and make sure you’re following the Government’s guidance.
Take care, stay safe and let us know if we can help with anything.